Introduction

This amended privacy policy, including GDPR compliance, sets out how we collect, process and hold your personal data if you visit our website(s) or otherwise provide personal data to us. Quantum University (IQUIM Inc) is the data controller of your personal data.

At Quantum University, nothing to us is more important than the success of our students and website users and the protection of their personal data. With users in nearly every country in the world, we adhere to the General Data Protection Regulation (GDPR). The GDPR expands the privacy rights granted to European individuals and requires certain companies that process the personal data of European individuals to comply with a new set of regulations. In particular, the GDPR may apply to companies that process the personal data of European individuals and have a presence in the EU (e.g. offices or establishments) and to companies that do not have any presence in the EU but target the European market (e.g. by offering goods or services to the European market) or monitor the behavior of European individuals. We’re here to help our customers in their efforts to comply with the GDPR.

What is GDPR?

In 2016, the European Union (EU) approved a new privacy regulation called the General Data Protection Regulation commonly known as the GDPR. It’s a mandatory ruling that applies to all companies that collect the data and information of EU individuals and meet certain territorial requirements. The GDPR is designed to strengthen the security and protection of personal data in the EU, as well as provide businesses with a structured framework on how to collect, process, use, and share personal data. Under the GDPR, the concept of “personal data” is very broad, and covers almost any information relating to a specific individual.

This policy affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us at support@quantumuniversity.com.

Personal data we collect

Quantum University collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Quantum University may also use your personally identifiable information to inform you of other products or services available from Quantum University. Quantum University may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We collect, process, store and use personal data when you fill out a form for more information including your name, email address, physical address, phone number and educational and/or employment background. We may also collect personal data that you give to us about other people if you register them to attend an event. You agree that you have notified any other person whose personal data that you provide to us of this privacy notice and, where necessary, obtained their consent so that we can lawfully process their personal data in accordance with this policy. When enrolling as a student with Quantum University additional personal data will be kept including your photograph, dates of attendance, grade level, enrollment status (e.g., undergraduate or graduate, full-time or part time), degrees, honors and awards received, class rosters within the classroom, and the most recent educational agency or institution you attended. (Please see FERPA section for more details)

All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this.

You do not need to provide us with any personal data to interact with our website(s) or social media accounts. However, we may still collect the information set under the Data we automatically collect section of this policy, and marketing communications in accordance with the Marketing Communications section of this policy.

When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.

Data we automatically collect

When you visit our website(s), we, or third parties on our behalf, automatically collect and store information about your device and your activities. This information could include (a) your computer or other device’s unique ID number; (b) technical information about your device such as type of device, web browser or operating system; (c) your preferences and settings such as time zone and language; and (d) statistical data about your browsing actions and patterns. We collect this information using cookies in accordance with the Cookie section of this policy and we use the information we collect on an anonymous basis to improve our website experience, our events and the services we provide, as well as for analytical and research purposes.

We also allow advertisers and advertising networks to collect information about your computer or mobile device, activities, and geographic location to enable them to display targeted ads to you and provide us with anonymous information about our users’ behavior. Again, this takes place through the use of cookies in accordance with the Cookie section of this policy.

Marketing Communications

If you opt in to receive marketing communications from us you consent to the processing of your data to send you such communications, which may include newsletters, blog posts, surveys and information about new events. We retain a record of your consent.

You can choose to no longer receive marketing communications by contacting us at datainquiries@quantumuniversity.com or clicking unsubscribe from a marketing email. If you do unsubscribe to marketing communications, it may take up to 5 business days for your new preferences to take effect. We shall therefore retain your personal data in our records for marketing purposes until you notify us that you no longer wish to receive marketing emails from us.

Lawful processing of your personal data

We will use your personal data to comply with our contractual obligation to provide you with accurate information about our University, to ensure proper services for our students and graduates, including to contact you with any information relating to any events you may be attending, and to deal with any questions, comments or complaints you have in relation to the University.

Quantum University does not sell, rent or lease its customer lists to third parties.

Quantum University may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Quantum University, and they are required to maintain the confidentiality of your information.

Quantum University will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Quantum University or the site; (b) protect and defend the rights or property of Quantum University; and, (c) act under exigent circumstances to protect the personal safety of users of Quantum University, or the public.

Who do we share your data with?

We may share your personal data with any service providers, sub-contractors and agents that we may appoint to perform functions on our behalf and in accordance with our instructions, including payment providers, email communication providers, IT service providers, accountants, auditors and lawyers.

Under certain circumstances we may have to disclose your personal data under applicable laws and/or regulations, or protect a third party’s rights, property, or safety.

Where we hold and process your personal data

Some or all of your personal data may be stored or reside outside of the European Union (the EU), including for example, if our email server is located in a country outside the EU or if any of our service providers or their servers are based outside of the EU. We shall only transfer your personal data to organizations that have provided adequate safeguards in respect of your personal data.

FERPA

Quantum University adheres to the regulations and guidelines outlined in the Family Education Rights and Privacy Act (FERPA) of 1974.  Under FERPA, school officials may not disclose personally identifiable information, nor permit inspection of student records without written permission from the student (unless such action is covered by exceptions permitted by the Act), and students are permitted to inspect their personal education records.

Under FERPA, student records are defined as data and documents that are directly related to students and maintained by an educational agency or institution or by a partying acting for the agency or institution. The following are considered part of a student’s educational record:

  • Letters of recommendation (Note: students do not have the right to inspect these letters unless the author of the recommendation has granted such a waiver.)
  • Student enrollment, registration, and course completion data, including course assignments and final grades
  • Student applications forms
  • Transcripts from student’s previously attended institutions, including high school and other colleges and universities
  • Directory Information:
    • Student name,
    • state of residence,
    • program of study,
    • registration status (active, inactive, probation, suspension, expelled, or graduate)
    • enrollment status (full-, half-, part-time, or LOA),
    • dates of attendance,
    • credentials, honors, and awards received, and
    • the most recent educational agency or institution attended.

Access to Information:

Under FERPA, students have the right to inspect and review their personal student educational records within 45 days of the day the University receives a request for access. Students also have the right to request an amendment of their educational records that are believed to be inaccurate or misleading, and the right to consent or revoke the disclosure of all or part of their educational records, including Directory Information.

  • Students should submit a written request to the Registrar specifying the record(s) they wish to inspect. The Registrar or Registrar’s designee will make arrangements for access and notify the student of the time and place where the records may be inspected.
  • Students seeking to amend or contest content within their student record must follow the Academic Grievance and Appeal Policies and Procedures.
    • Students have the right to consent to the disclosure of personally identifiable information (PII) contained in their educational records, except to the extent FERPA authorizes disclosure without consent, as listed below:
  • Disclosure of information to school officials is limited to the needs of the official to execute their official duties and under the existence of a legitimate educational interest. A school official is a person employed or appointed by the University to serve as an administrator, faculty member, or as support staff; a person or company with whom the University has contracted, or a student serving on an official committee (such as a disciplinary or grievance committee) or assisting another school official in performing his or her tasks.
  • Law enforcement may access student records under a subpoena.
  • Upon request, the University discloses educational records without consent to officials of another school in which a student seeks or intends to enroll. (Note: FERPA requires that the University make a reasonable attempt to notify the student of the records request).
  • Accreditors and regulatory organizations that have a right to inspect student records without explicit student consent to the extent that the accrediting and regulatory organizations need the record in order to carry out their official evaluation or
  • Students wishing to authorize another party (e.g., spouse or financial sponsor) to access personal and specific student data, must submit a written notification to the University with the full name of the person or agency and what information may be disclosed. Named parties must know PII regarding the student before any University official will discuss student records with the named party.

Cookies

What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.

As we provide courses and degree program it’s important for us to understand statistics about how many of the visitors to our site actually enroll as a student and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible user experience and tuition rates.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Instagram, YouTube, and will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Security

We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology.

Where we have given, or you have chosen a password, you are responsible for keeping this password confidential.

However, you acknowledge that no system can be completely secure. Therefore, although we take these steps to secure your personal data, we do not promise that your personal data will always remain completely secure.

Your rights

You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at datainquiries@quantumuniversity.com.

Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.

Retention

If you fill out a form on our website(s), we shall retain your personal data until you close your account or ask to be removed from our system.

If you receive marketing communications from us, we shall retain your personal data until you opt out of receiving such communications.

More Information

If any provision of this policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.

We may change the terms of this policy from time to time. You are responsible for regularly reviewing this policy so that you are aware of any changes to it. If you continue to use our website(s) after the time we state the changes will take effect, you will have accepted the changes.

Contact Information
Quantum University welcomes your questions or comments regarding this Statement of Privacy. If you believe that Quantum University has not adhered to this Statement, please contact Quantum University at:

Quantum University
735 Bishop Street, #200
Honolulu, Hawaii 96813
Toll Free : 877-888-8970
International: 847-235-4826
Fax: 818-864-3388
Email: support@quantumuniversity.com

Effective as of April 28, 2017

Updated May 8th, 2018 (GDPR Compliance)